HitFilm 4 Pro error when using tracking (OSX)
Every time I create a track, the software crashes just before the tracking ends or when clicking apply.
OSX 10.11.1, MacBook Pro 15" i7 8GB (mid 2010 model)
Comments
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TMeri - Sorry you are having trouble with the software.
Could you provide some more information about your machine, specifically the GPU (graphics card) as from looking around for the specs of your Mac it appears to be under spec.
Thanks,
Ady -
2,66 GHz Intel Core i7
8 Gt, 1067 MHz:n DDR3
NVIDIA GeForce GT 330M, 512 Mt
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more detailed:
OS Version: Mac OS X 10.11.1 (15B42)
Model: MacBookPro6,2, BootROM MBP61.0057.B11, 2 processors, Intel Core i7, 2,66 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130304C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3030352E4130304C4620Now H4P crashes constantly, but previous versions have been working.
Latest Crash:
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFYApplication Specific Information:
abort() called
terminating with uncaught exception of type fxtl::gl::FXGLexception: GL_INVALID_VALUE - A numeric argument is out of range.
The offending command is ignored and has no other side effect than to set the error flag. -
Update: I made a total system cleanup, cleared all caches, checked hd for errors, reindex and restart without any other application running and now I managed to export my first movie, a 5s test using tracking for stabilization. Maybe HitFilm tried to use wrong graphics card as now the fan is making much more noise indicating the use GeForce.