Can't open app

v20x Website User Posts: 2 Just Starting Out

Title says it all. I just got a new computer so naturally I was downloading all my apps and when I installed and tried to open hitfilm, I got the error message saying that a procedure entry point called "cuvidGetDecodeStatus" was missing. I have reinstalled multiple times and even deactivated the app on my old computer. I don't have the greatest computer but was able to run hitfilm 15 just fine. Please help!


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