h.265 blank video on Hitfilm pro 16
I tested out my h.265 footage from my phone yesterday. Except for the lag from having an older computer, it worked just fine. I was suggested to install the HEVC extention from the microsoft store to make the codec run smoother, so I did. After installing and rebooting my computer, I went back to hitfilm and saw that the video is now blank. Audio works, but there's no video.
Comments
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@ashguy1370 Just a thought, but try re-installing HF? (And/or completely uninstall and re-install) Interesting that you were able to play HEVC at all without the M$ codec. My instance would not work at all without it.
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I just re-installed Hitfilm Pro and it still has that problem.
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@Stargazer54 M$ included HEVC in Windows 10 till sometime in 2018.
@ashguy1370 it's possible, if your machine is more than two years old you already had an HEVC codec installed and the two are now fighting? If that's even possible. I could be on the wrong track here.
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@Triem23 I think you're on the right track. I have HEVC (looked 1 sec ago) and it's older than the Fall creators update.
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I thought that too. I reinstalled the hevc video extensions when I reinstalled Hitfilm Pro to see if it would work. I only have this now. There was only one shown before the uninstall.
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Something tells me that Hitfilm Pro 16 may only support the old HEVC codec and not the version that you have to pay $1.00 for on the Microsoft store. Because I probably accidentally uninstalled both old version and the pay version when reinstalling the codec. When I had the version that came with my system, it worked, but now that I only have the new version that I had to pay for, it no longer works.
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@ashguy1370 I can absolutely verify the HEVC codec that sells for $1 works. I beta tested 16, happened to put a brand new machine in service right before testing and had to install that exact pack.
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I hope it's not a hardware issue.
I run a NVidia GeForce GTX 960m and Intel Core i7
HEVC videos work just fine on media players like VLC. and the Movie/TV app for windows.
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Same here. For some reason I had two versions showing on my win 10 machine, neither worked. Uninstalled both, bought the $1 version and all is good now.
I will mention that I needed to do a system reboot after installing the $1 codec before it would work in HF.
As of today, this version seems to work fine on windows 10 home.
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I did what you did, but nothing changed. I think my computer just can't handle this HEVC codec I have now. It is a 5 year old laptop after all.
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The HEVC you installed is only 80kb versus the 6MB version I downloaded. Wonder if you installed the correct hevc library.
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So after research, I found out that the HEVC footage was not showing up right because my footage has HDR10+ which needs hardware minimum of NVidia GeForce 1000 or higher. My laptop has GeForce 960M. Whatever the old HEVC codec support had before I got the updated one must have outdone the newer version. HEVC files in 8 bit are working, just the HEVC files with HDR10+ doesn't work on my laptop.
UPDATE: No HEVC footage works. Not even 8 bit footage. I think my hardware worked better with the old hevc support codec that's now gone forever.
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Ashguy. Well, crud.
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