.MOV files wont import on HitFilm 3 Express

nadortator
nadortator Posts: 12
edited December 2015 in HitFilm

Hello everyone! Here's some computer specs:

Processor: Intel Core i7-5500U

Graphics: Intel HD Graphics 5500

RAM: 8 GB

64-Bit

I'm currently running on Windows 8.1 and don't have anti-virus protection yet. I own a Dell computer.

 My issue is that when I want to import media from my computer, in my case  .MOV files that I have uploaded from my camera to my computer, it says that the file type isn't supported.

I know the file type IS supported because I checked which file types are supported on the Hit Films Support page. I can upload my pictures in the file type .JPG just fine, that were uploaded from the same camera I film with...  The .MOV files are opened with Windows Media Player. Could this be the issue?

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