HitFilm crashes when clicking Import button

I have been having an issue since the first HitFilm3 update where I get an App Crash error when trying to import media into the program. The first version of HF3 worked fine, but none of the updates would allow me to import anything. I just bought HF4 hoping the issue would be fix. It is not. I contacted tech support and they gave me a command prompt workaround which I tried and that did not work either. They say Windows 8 users are having this issue and it's a Microsoft problem ... which is odd since it all worked fine until there was an update from HitFilm to the program. Anyone else having this problem and figured out how to fix it?

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