Experiencing issues with a black .mp4 file?

Abnormaalzgmailcom
Abnormaalzgmailcom Website User Posts: 6
edited September 2015 in Post-production techniques

Hello everybody,

i exported a .mp4 file on hitfilm 3 express under H.264, but the only problem is, when i open the file it is all black. i only hear sound. i have checked both boxes "export video:" and "export audio:"
Can please someone help me?

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