Hitfilm 3 Free Trial won't let me export

AlgerochTheDragonAlgerochTheDragon Website User Posts: 1

Hi,

I got a copy of the free trial version of Hitfilm 3, however when I tried to export my finished product to YouTube (as it doesn't let me export to my computer), it said that my login details were unrecognized. I went to my YouTube account and logged in with those "unrecognized details" and it let me in.

Why is this happening?

Comments

  • DreamArchitectDreamArchitect Website User Posts: 595 Enthusiast

    Did you get a solution to this issue? I have the same issue with the full version of HF2 ultimate and the full version of HF3 pro

  • AxelWilkinsonAxelWilkinson Staff Administrator, Imerge Beta Tester, HitFilm Beta Tester Posts: 5,242 Staff

    HitFilm passes your login credentials directly to the YouTube servers, and doesn't do anything with them itself. I know YouTube accounts can have multiple login credentials, since the merger with google.  Are you using your Google login, or the original YouTube credentials? It might be worth trying the other one.

  • DreamArchitectDreamArchitect Website User Posts: 595 Enthusiast
    edited December 2014

    I think in my case at least it's an issue with security settings on my account. I tried both my accounts last night I got emails from google later saying that an insecure app had tried to access my account. If it was me then I needed to relax my security settings

    I have done this but I can't test it until the evening when I get home from work. 

  • swiftsword7swiftsword7 Website User Posts: 50

    This happened to me and the next morning it said that Google had blocked a sign in attempt.  I'm guessing that was Hitfilm trying to upload the video, but I haven't tried it again yet.

  • DreamArchitectDreamArchitect Website User Posts: 595 Enthusiast

    Yes @swiftsword7 that's exactly what it is. You need to change your google account security settings as specified in the email and then uploads should work.

  • TaylorScottTaylorScott Website User Posts: 1

    aug 26 2015- I have this same issue! It says I have to have hitfilm access my youtube channel and click "open browser" but nothing pops up and also it says I need a authorization code that google provides to me. PLEASE HELP!!

  • emma24xiaemma24xia Website User Posts: 85

    It did the same thing to me last night, and I tried to change my google account security settings, then everything back to normal. You should all try this.

  • AdyAdy Staff Administrator, HitFilm Beta Tester Posts: 1,436 Staff

    TaylorScottemma24xia has suggested but if the problem persists please contact support here.

    This thread will now be closed.

This discussion has been closed.