Hitfilm Express Crashes if i pause the viewer.
Hello there! I've recently been encountering a few problems with Hitfilm express. Sometimes if I press play on the viewer, the audio starts, but the video doesn't, and all the other buttons still react to me hovering over them. However if I then pause it, or press any other button, Hitfilm freezes. This does not happen if I scroll down the timeline, or do anything else in Hitfilm. It only happens if I use the viewer. I believe this to also be related to this issue posted on the forums a while ago: https://community.fxhome.com/discussion/53548/freezing-after-pause-new-8-5-update-15-0-10327-54763
Here's the technical stuff:
CPU: i7-8700k
GPU: Radeon RX Vega
Os: Windows 10 (Education Edition) - Version 22H2.
Hitfilm (Express) Version: 2021.3 (Latest)
Total RAM: 32GB
Measures I have already taken:
Updated GPU Drivers
Reinstalled Hitfilm Express
Note:
If I launch Hitfilm without using administrator permissions, I get an error for insufficient specifications. If I launch it with Administrator Permissions it doesn't. I believe this to be a bug as my PC fulfills all Requirements (To my knowledge). This problem with the viewer crashing has only occurred recently though, and I've had this error way before the viewer crashing problem.
Could this be related?
Thanks In advance!
Comments
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Check your AMD gpu drivers. For the time being you may need to rollback to the "Recommended" version (currently "Adrenalin 22.5.1 Recommended (WHQL)"). There is a conflicting bug in the newer drivers. FXHome support is working on a fix, but no ETA.
More info: https://www.amd.com/en/support/kb/release-notes/rn-rad-win-22-5-1
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Hi, I had this issue recently. It started with the most recent graphics driver update on 12/8/2022 for me. I had to go into the Windows Updates and do the 22H2 update and a PCI Bus Update that was in there as well and then update to the Radeon Adrenalin 22.11.2 Recommended (WHQL) driver. Then it worked fine. Hope that helps. Let us know if it does.
