Question regarding AMD drivers
Hey guys,
For the specs you need, I'm running a 5900X without any overclocking, 32Gb of DDR4 ram clocked at base speed of 3200mhz, and a 6900XT also without overclocking. I am aware that Hitfilm apparently doesn't like certain versions of AMD drivers and will crash the moment you start video editing.
Right now I'm on version 22.10.3, with 22.11.1 available for update. 22.10.3 is of course crashing hitfilm.
Two questions. Is there a setting I need to disable in hitfilm for it to not crash using AMD GPUs? And are there specific drivers we know work? On my laptop I'm back to like... 22.9.5 as that was the last stable client to work, and I'd really rather not roll my desktop's GPU back to April drivers.
Answers
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FxHome support would know the full answers. From my understanding, from some official statements on this forum, the issue is with the hardware video decode interface in AMD. This affects AVC/H.264 media. The timeline cache is typically AVC media, even if your media is something else.
Last I heard the recommended AMD driver was 22.5.1. That driver was recommended back in September. No idea what the current state is. FxHome support would know.
If you turn hardware decode of media off, that should clear up the issue with newer drivers. Less performance of course.
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I appreciate it, but switching off hardware decode didn't work. I'll keep digging while I wat for them to reply.
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@fxhomer31976 Could you contact support please?
As far as we know, reverting to the last recommended AMD driver (22.5.1), or disabling hardware decoding both solve the issue. The latter, as said above, does impact performance.
The issue is still present in the latest Optional driver (22.11.1).
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I am having the same issue, i have even tried tweaking my AMD software to suit and running (22.11.1) update drivers. Its such a shame as i never had any issues with previous renderings of Hitflim. Now ive started paying for the creator subscription i cant even use it. Extremely frustrating.
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@MyDarts re-read the post above yours where a Hitfilm dev notes there is an issues with recent AMD drivers causing problems in Hitfilm. Cedric recommends rolling back to AMD Driver 22.5.1 and notes this problem is present in 22.11.1.
You've just stated you're on 22.11.1, therefore the first thing you should try is rolling back your AMD driver to 22.5.1.
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YES I think I have this problem to.
Unfortunately, this was my main/favorite video editing software for my videos. I got a new AMD based system this past May and 3 out of the four-video editing softwares I have tried do not work... However, I know how to use hit film and really like it. I'm not sure how to roll back My AMD drivers, but I did turn off hardware decode. it still doesn't work.
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@bennett several different ways to roll back drivers in this article.
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Head to this link, download the software and Install it over the top.
