Hitfilm 2 Express won't show up on the upgrade your software page. (answered)

TodConanTodConan Website User Posts: 12
edited December 2014 in HitFilm

So, when Hitfilm 3 Pro became public, I heard that Express users, (which is what I am) get 20% off on it. So I went to upgrade it. But when i went to the page, this message came up: "You have no products that can be upgraded from this account." 

I got Express during the free month in January, so could this be the problem? If not, how do I fix this? Please respond as soon as possible. Thanks!



  • AxelWilkinsonAxelWilkinson Staff Administrator, Imerge Beta Tester, HitFilm Beta Tester Posts: 5,247 Staff
    edited December 2014

    Because the Express software was provided with a 100% discount during the January promo, it isn't eligible for further discount on upgrading. From time to time we will have special deals for which the free version is eligible, though, so make sure you are subscribed to our newsletter to be informed about any such deals when they occur.

  • SimonKJonesSimonKJones Moderator Website User, HitFilm Beta Tester Posts: 4,450 Enthusiast

    As Axel indicates, the special upgrade discount for free Express users was only available during the pre-order period.

  • TodConanTodConan Website User Posts: 12

    Ahh, I see. Thanks guys!

This discussion has been closed.