FXhome account password glitch

jtjutsvfx Posts: 131 Enthusiast
edited November 20 in General

I changed my FXhome password recently and I noticed that I can still sign in using the old password. I have double checked just to make sure that I really changed my password and I have. I just wanted to get this out there and see if anyone else was having this issue and alert FXhome.

Also, I deactivated HitFilm to see if deactivating and then reactivating might fix the password issue and I am now stuck on the login screen of HitFilm and every time I try to sign in, I receive the message "network error" even though I am connected and my internet is functioning properly.