Just lost my pro upgrade before even getting to use it.
I recently upgraded to PRO through the fxhome webside because I like the product and wanted to use some of the effects. after upgrading however, I wasnt able to update the actual software itself.
I have a invoice and transaction ID for the purchase from paypal, and the fchome website says that my account has the PRO version. No biggie, I think. I reached out to the support team to see if this issue could be resolved.
A while later, still no response from support, so i go to look back at my account, and my PRO version was cancelled, I still have the free version. no notice from paypal that the transaction was paused or cancelled. worried now that i just straight up got robbed.
anyone know what to do about this other than wait for support?