How to cancel Hitfilm subscribtion

redtears
redtears Posts: 1 Just Starting Out*
edited October 2022 in General

I've used Hitfilm pro 3 months ago and I was sure I canceled it last month after finish using it, but it seems it hasn't canceled and now I lost a good amount of money and Im sure I cant get a refund on something I've haven't even been using. The website is not clear when it comings to changing subscribtion as I noticed nothing happens when I try changing it to free


this is a serious problem can I please get help. Direct emails doesnt seem to help immedately


It does say I have a "Perpetual & Monthly Pro account" but I shouldn't I be free of canceling whenever I want?

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