HItFilm just randomly deactivated my subscription!

jtjutsvfx Posts: 122 Enthusiast
edited August 10 in General

I bought an annual subscription to HitFIlm pro recently and I opened up HitFilm today only to find out that it was telling me that I need to upgrade, and my account now says that I am a free user. I know that I purchased an annual subscription. I also noticed that the pricing page is broken and no longer shows the various subscription tiers!

Could someone please tell me what is going on here?