Rendering Keeps Crashing.

Harisimo
Harisimo Posts: 1 Just Starting Out

I have been trying to render a video but every time it gets to 83% it tells me that 'the render process crashed. please try again.'

my specs are:

Ryzen 7 4700U

8gb ram (7.37gb usable)

amd radeon integrated graphics

256gb ram

windows 10 64 bit


all of my drivers are up to date and so is hitfilm express.

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Comments

  • Stargazer54
    Stargazer54 Posts: 3,899 Ambassador

    @Harisimo Not sure what chip set your Radeon integrated graphics is but the minimum spec for the current version of HF is Radeon RX400 series (2016). If it is below that, that could be the reason for the crashes. If you are on a desktop and have slots available you might look at purchasing a dedicated GPU.

    More information about your video would also be helpful. A recommended utility is Mediainfo. Get it here-https://mediaarea.net/en/MediaInfo and how to use it https://youtu.be/Ivy9ckSX1M0.

    Once installed, right click on your video file, select Mediainfo, go to the View tab and scroll down to Tree. From there copy/paste the contents back to this thread.