Can anyone help me identify the issue?

CLS90
CLS90 Posts: 1 Just Starting Out

Hi all,

Thanks in advance for your help!

Very new to Hitfilm Express and recently tried exporting a video (05:30 length) that displays a strange glitch during playback.

The video runs without any issues in Hitfilm, it's only in the exported file. Please see screenshots below:

I. How it plays in Hitfilm

II. How it plays in the exported file

For the effect, I'm screen recording moving text from a website and applying invert and demult to give me the transparent text.

Any advice would be appreciated!


Specs:

CPU - Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz   1.80 GHz

GPU - Intel(R) UHD Graphics 620

Operating System & Version - Windows 10 Pro (20H2) - 64-bit operating system, x64-based processor

Total Ram - 8.00 GB

Model Name - HP

(Hope that's enough info! Let me know if not 🙂)

Answers

  • Stargazer54
    Stargazer54 Posts: 3,555 Ambassador

    @CLS90 Thanks for posting specs! Still not quite clear on the issue, though. By glitch do you mean the rendered video file plays back flipped horizontally (per the second image)? That is pretty odd behavior. Which export template are you using and does the resolution match your project settings in the editor?

    You might also check to make sure your GPU drivers (and all drivers in general) are updated. More information on that here https://fxhome.com/faqs/view/10. Scroll down to the bottom of the page for info on Intel.