Why is hitfilm not working?
When i go into a project file in hitfilm, the playbutton won't work and i cant edit anything in the project. i Can only click around at the top left files and edit and other things but i also cant change anything there. And when i open Hitfilm by itself and not as a project, i cant open a project from file open.
Answers
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When I have this problem I end up having to uninstall hitfilm and reinstalling it. That's the only way I've been able to solve it but then when I close out of hitfilm and turn off my computer then come back to reopen hitfilm the same problem happens again.
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What are your computer’s specs? OS, CPU, GPU, RAM. Is it a Dell or an Alienware? What antivirus do you use? This will help us narrow down the issue
Ensure you have the latest graphics driver updates by following this guide (you cannot trust Windows Update or your GPU software to give you the latest updates):
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windows 10, 1070, 2400mhz 16gb ddr4, i7 7700k. I just uninstalled hitfilm and its working again but i dont know if it will just suddenly stop again. i installed the update for april 21 on the website.
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i just turned off my computer and again its not working.
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i use windows security
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Is your computer a Dell or Alienware? These systems have a backup software that causes issues with HitFilm.
Is Windows fully up to date?
I assume you mean it has an NVIDIA GTX 1070? After you do a Windows update, go to the NVIDIA website that’s linked in the faq post I added above and update your GPU driver.
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I don't have a dell or Alienware its a custom built, and my windows is up to date. I have a gtx 1070.
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If you have used Geforce Experience to update to the latests NVIDIA driver (ver. 471.96 released on 08/31/2021) and you are still having problems then the next logical place to go is trouble shooting your system programs. Have you tried disabling all startup items, do a reboot and then trying to launch Hitfilm?
What you are tying to do by this is to isolate and eliminate all problematic possibilities.
And maybe (slight possibility) that your card has an issue itself. You can use NVIDIA's FrameRate app to check out the performance of your GTX 1070. Although the app is measuring frame rate performance and might not reveal a problem the process of elimination is all I'm suggesting.
https://www.nvidia.com/en-us/geforce/technologies/frameview/
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Thank you, i disabled all the startup programs in the task bar and now it works and i can open up the projects. I dont know what specific program is causing it to not work but i disabled all the start up programs besides windows security notification icon and now it works. thank you
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Great! Now to find the offending culprit (if you want to) simply reactivate startup programs one at a time until you find the lil bugger. It’s tedious to do but it’s well worth the exercise.
Good luck to you. 👍
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its not working again and i have all startup apps disabled.
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I've had this problem for a very long time and i don't know why its still happening.
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Stargazer54 Moderator Moderator, Website User, Ambassador, HitFilm Beta Tester Posts: 3,268 Ambassador@erentitan411 At this point it might be best to contact FXHome support- https://fxhome.com/questions/submit
