Crash every time I try to take a screen cap of a full screen preview

jforjonas
jforjonas Website User Posts: 15 Just Starting Out*

Title speaks for itself, and it has happened 3 times in a row after restarting hitfilm express. I'm using the snipping tool that comes with Windows 10 that causes the crash to happen everytime I try to capture a paused frame on the screen preview on my second monitor. Never had this issue with any other software.

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Comments

  • TheBenNorris
    TheBenNorris Staff Administrator, Website User, Imerge Beta Tester, HitFilm Beta Tester Posts: 2,009 Staff

    @jforjonas I recommend contacting support about this and they can try to diagnose the issue.

    However, I am curious: why are you snip-tooling the full-screen preview? Why not just use the export frame functionality?