Imerge Pro Export Issue

JannaGallaher
JannaGallaher Website User Posts: 2 Just Starting Out*

Hi everybody,

I have a problem with the new version of Imerge Pro 2021.1. I can import a bmp image and modify it successfully, but when I try to export the image to either a png or jpeg file it exports gibberish. However, if I import the same bmp image into Krita, export it as a png file, then process that file with Imerge it will successfully export a nice looking png image. Is there something I am doing wrong? I can do the workaround with Krita but it seems that that should be unnecessary.

Thanks,

Janna

Comments

  • SamuelMorris
    SamuelMorris Staff Administrator, Website User Posts: 78 Staff

    Hi @JannaGallaher

    Sorry to hear you are having problems. This appears to be a bug in the software which I can also reproduce here. It appears to be a problem with low bit depth bmp images (rgb565/555 I think). Until we fix it, unfortunately you'll have to continue with the workaround by converting the image to another format.

  • JannaGallaher
    JannaGallaher Website User Posts: 2 Just Starting Out*

    Hi SamuelMorris,

    Thanks for the reply. I can definitely use the workaround for as long as it takes to fix the bug. I'm glad that it was not just user error!

    Janna

Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!