Imerge Pro Export Issue

JannaGallaher
JannaGallaher Posts: 2 Just Starting Out*

Hi everybody,

I have a problem with the new version of Imerge Pro 2021.1. I can import a bmp image and modify it successfully, but when I try to export the image to either a png or jpeg file it exports gibberish. However, if I import the same bmp image into Krita, export it as a png file, then process that file with Imerge it will successfully export a nice looking png image. Is there something I am doing wrong? I can do the workaround with Krita but it seems that that should be unnecessary.

Thanks,

Janna

Comments

  • SamuelMorris
    SamuelMorris Staff Posts: 91 Staff

    Hi @JannaGallaher

    Sorry to hear you are having problems. This appears to be a bug in the software which I can also reproduce here. It appears to be a problem with low bit depth bmp images (rgb565/555 I think). Until we fix it, unfortunately you'll have to continue with the workaround by converting the image to another format.

  • JannaGallaher
    JannaGallaher Posts: 2 Just Starting Out*

    Hi SamuelMorris,

    Thanks for the reply. I can definitely use the workaround for as long as it takes to fix the bug. I'm glad that it was not just user error!

    Janna