HitFlim Express the preset directory doesn't exist or cannot be made

zook1234
zook1234 Posts: 1 Just Starting Out

I was trying to export a video but then this error came up, "The preset export directory does not exist or cannot be made." Solution?

Comments

  • tddavis
    tddavis Posts: 5,221 Expert

    @zook1234 I am not 100% positive of this, but I think this error might be telling you the location the export preset is trying to output to might be locked or unavailable for some unknown reason. Click where I have the red arrow marking this export and navigate to another folder...say the Desktop which by default you should have permission for. The file can always be moved later and I find it easier to find them if I put them front and center on the desktop.

    Hope this is the issue and helps you out.

  • zook1234
    zook1234 Posts: 1 Just Starting Out

    @tddavis The Preset directory doesn't exist is one problem, another problem is there isn't any presets I can export from.

    Maybe it's the output. I'll mess around with that and see. Thanks for the help!

  • tddavis
    tddavis Posts: 5,221 Expert

    @zook1234 Ah, I see. Very odd. Now that I see what you are seeing it puts me in mind of a corrupted install. You might want to try re-downloading the installer program and reinstalling it.