Can't Activate HitFilm Express

adensquirres
adensquirres Posts: 1
edited February 2021 in HitFilm

Hello,

It seems after exporting my videos I get the "created using add-ons for the demo version of hitfilm express" watermark, even though I have already made videos before on HitFilm, with no such watermark present. I have an account and when I press 'activate' nothing happens. I tried entering my activation in the main menu, and it logged me in as normal, so I tried importing the video and the same thing happened. I don't have any effects on the video or add-ons. Its very frustrating as I have an account and I have made videos before and now it just refuses to import without the watermark. Hopefully someone can help. (EDIT: I re-installed the software, still same issue.)

HitFilm 16

MacOS Big Sur

Thanks

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