Imported video has no audio when the video does
Hello! I have a video that does have audio, I watched the entire thing through a media player. However when I import it into hitfilm express, no audio plays midway through. I've deleted it, reimported it, restarted the software but it still refuses to play audio midway through the video. Any help would be nice thanks
The video is mp4 format
Edit: deleted everything in the media cache and now my videos have an error about audio compression. Welp there goes 6+ hours of editing down the drain.
Here's a screenshot https://imgur.com/a/FNTbIeV