h.265 blank video on Hitfilm pro 16

ashguy1370 Posts: 10 Just Starting Out

I tested out my h.265 footage from my phone yesterday. Except for the lag from having an older computer, it worked just fine. I was suggested to install the HEVC extention from the microsoft store to make the codec run smoother, so I did. After installing and rebooting my computer, I went back to hitfilm and saw that the video is now blank. Audio works, but there's no video.