HitFilm Express 15.2 won't open

atheodosis

HitFilm Express 15.2 won't open

Screenshot 2020-11-13 113045.png

HitFilm Express Version 15.2 won't run on my PC. I double click the icon then... white screen.

I've checked Task Manager and there are no processes running.

My device is a laptop msi GF63 Thin 9SC i9, 32 gigs ram, Windows 10 (64-bit) , fully updated, Nvidia GeForce GTX1650 with max Q, with latest drivers. Everything else runs fine.

I had the previous version and upgraded. At first it worked but I bought and installed HitFilm Express VFX Artist add on and then I can not open it.

I reinstalled it but it still does not open.

Any answers please HitFilm? I have checked your forums and don't see this as a problem posted here so far. I'd love to try it out and

tddavis

@atheodosis I have moved your post to the Community Support forum as you will much more likely to have technical eyes on it here than in Show Off. Hope you dont mind.

[Deleted User]

I had that happen to me in Express 15 but it went away. While it could be something i did since dont exactly run any of my components with default settings in mind. But thought id chime in since i rarely encounter crashes or what appears to be a bug.

For this particular one all i did was i forced admin on the exe in the directory (not shortcut). Might have worked for me. Knock on wood...

Would have to update this comment with specs after work

Stargazer54

Additionally, some people have been able to solve the issue by installing as administrator. That may have the same affect as running the exe as admin.