Vegas imaging closes immediately after adding a text layer

hanskezelf
hanskezelf Website User Posts: 1

Vegas imaging closes immediately after adding a text layer


What's the problem here, has someone any suggestions

Comments

  • SamuelMorris
    SamuelMorris Staff Administrator, Website User Posts: 85 Staff

    Hi @hanskezelf sorry to hear you are having problems. If you create a support ticket through this link https://fxhome.com/questions/submit we will be able to help you better. If you create a ticket it would be useful if you provide the following information.

    Open Vegas Image and press Ctrl+Shift+D. A window will pop up with lots of information, can you copy that to a file and attach it to the ticket. Also if you go to C:\Users\<user name>\AppData\Local\VEGAS\VEGAS Image there will be a file called log.txt, it would be useful for you to attach that file as well.