Cant see the video in the viewer panel :(

hxunthxunt Website User Posts: 2

Can someone help me? im trying to edit something but, while i put my video into the editor panel, i dont see the video when i press play on the viewer panel. help is appreciated.


  • FilmSenseiFilmSensei Moderator, Website User, Ambassador Posts: 2,308 Ambassador
    edited June 18

    Make sure you have the Viewer Tab selected.

  • Triem23Triem23 Moderator Moderator, Website User, Ambassador, Imerge Beta Tester, HitFilm Beta Tester Posts: 18,307 Ambassador

    Are you getting audio? What's the video from. My guess is you shot on a phone that is putting h.265 video in an mp4 file. H.265 is not mp4, and h.265 isn't supported by Hitfilm. Chances are you'll have to transcode your files before import to Hitfilm. 

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