Export error - "not supported by your encoder"

I keep getting the same error when I try to export my finished projects:

"(AAC) The sample rate (32000 Hz) is not supported by the encoder"

I've googled the error and searched the tutorials - and I must be asking the wrong questions.

How do I fix this?


  • To clarify - It happens at every sample rate except48000Hz.  I've been given parameters for this project that make this less than ideal...

  • Triem23
    Triem23 Posts: 20,279 Power User

    The encoder in Hitfilm Express is pulled from the OS. Only audio export rates are 44.1k and 48k.

    You can use a third party program - Handbrake is free - to transcode your Hitfilm render to a 32k sample rate if that's a client requirement.