Hitfilm Express and Hifilm Pro Demo not starting.

I have both Express and the demo for Pro, but when I try to start either program, it open to a white screen for a few seconds, then closes. I have tried uninstalling and reinstalling, but the problem still persists.

Comments

  • triforcefx
    triforcefx United StatesPosts: 1,641 Moderator

    What are your specs?

  • Triem23
    Triem23 Posts: 20,279 Power User

    What are your system specs? CPU, GPU, OS, RAM and Storage? Are your GPU drivers current. Have you installed all critical OS updates? What Antivirus are you running? Is it a Dell or Alienware computer?

  • YPAnimations
    YPAnimations Posts: 24 Enthusiast

    CPU: Intel i5

    GPU: gtx 450

    OS: Windows 10 64bit

    Ram: 8.00 GB

    Windows Security

    Dell

  • Triem23
    Triem23 Posts: 20,279 Power User

    @YPAnimations, so have THREE problems, only one of which is actually solvable.

    Problem 1. Dell Backup doesn't play well with Hitfilm. Solution, Delete Dell Backup. This doesn't matter because of the below.

    Problem 2: Your CPU is below minimum Spec for Hitfilm. The minimum specs for Hitfilm require a 4xxx series or higher Intel i3,5,7 This means 2014 or more recent.

    Problem 3: Your GPU is under spec. You have an Nvidia GTX 450, Hitfilm requires an Nvidia 600-series or higher.