Importing MP4 Error Confirming Audio

DrFrenchFriesDrFrenchFries Website User Posts: 4

Hello, I'm having a problem trying to import mp4 files. Whenever I do so, I get an error message stating an error in confirming the audio of the mp4 video has occurred. Does any one have a fix. I can import mp3 files fine.

Comments

  • DibsMcCallumDibsMcCallum Staff Administrator, Website User, Imerge Beta Tester, HitFilm Beta Tester Posts: 123 Staff

    Hi there @DrFrenchFries

    What version of HitFilm are you using and what are your system specs?

    Please could you open the media in MediaInfo, set the view to tree and paste the results into here.

    Alternatively you could send us in a support ticket

  • DrFrenchFriesDrFrenchFries Website User Posts: 4

     Sorry I took so long to respond. But I believe to have version 13.1.9319,49035. 

    This is the information from Mediainfo, just some notes to point out is that this is a file from a YouTube to MP4 Conversion and I'm hiding the name.

    Complete name : C:\Users\stone\Downloads\youtubefile.mp4
    Format : MPEG-4
    Format profile : Base Media
    Codec ID : isom (isom/iso2/avc1/mp41)
    File size : 13.3 MiB
    Duration : 4 min 43 s
    Overall bit rate : 392 kb/s
    Writing application : Lavf57.56.101

    Video

    ID : 1
    Format : AVC
    Format/Info : Advanced Video Codec
    Format profile : [email protected]
    Format settings : 1 Ref Frames
    Format settings, CABAC : No
    Format settings, Reference frames : 1 frame
    Codec ID : avc1
    Codec ID/Info : Advanced Video Coding
    Duration : 4 min 43 s
    Bit rate : 289 kb/s
    Width : 640 pixels
    Height : 360 pixels
    Display aspect ratio : 16:9
    Frame rate mode : Constant
    Frame rate : 29.970 (30000/1001) FPS
    Color space : YUV
    Chroma subsampling : 4:2:0
    Bit depth : 8 bits
    Scan type : Progressive
    Bits/(Pixel*Frame) : 0.042
    Stream size : 9.78 MiB (74%)
    Writing library : x264 core 155 r2901 7d0ff22
    Color range : Limited
    Color primaries : BT.709
    Transfer characteristics : BT.709
    Matrix coefficients : BT.709
    Codec configuration box : avcC

    Audio

    ID : 2
    Format : AAC LC
    Format/Info : Advanced Audio Codec Low Complexity
    Codec ID : mp4a-40-2
    Duration : 4 min 43 s
    Bit rate mode : Constant
    Bit rate : 96.0 kb/s
    Channel(s) : 2 channels
    Channel layout : L R
    Sampling rate : 44.1 kHz
    Frame rate : 43.066 FPS (1024 SPF)
    Compression mode : Lossy
    Stream size : 3.24 MiB (24%)
    Language : English
    Default : Yes
    Alternate group : 1

Sign In or Register to comment.