Anyone having problems with mp4 files?

BanjoFX Posts: 1
edited November 2019 in HitFilm

Hello, I am trying to use an mp4 file on hit film but it will not drag into the timeline and when I go into the trimmer It says the video cannot be played here's an image but if anyone can help please reply as quick as you can. Thanks, Banjo.


  • TheBenNorris
    TheBenNorris Posts: 2,039 Staff

    @BanjoFX .mp4 is simply a "container" for a video and audio file format, and can actually contain a range of different types inside. Could you try using some different .mp4 videos from different sources, as well as provide a MediaInfo about the file that's causing you difficulty?

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