HitFilm has encountered an error and needs to exit ¡¡¡HELP!!!

Needpit
Needpit Posts: 1
edited June 2019 in HitFilm

After i open a new project, import media and put the media in the editing space i get this message  "Hitfilm encountered a problem and has to exit"

My specifications are: 

Windows 8.1 Pro (64 bits)

12 gb RAM

ATI RADEON 5400 HD SERIES (Adaptor)

AMD RADEON GRAPHICS PROCESSOR (chip)

Intel CORE i3 -4150 CPU 3.5 ghz

I have my drivers updated, what can i do to fix this??

Comments

  • Triem23
    Triem23 Posts: 20,079 Ambassador

    @NeedPit we're a user forum (mods aren't FXHOME Staff), so you might need to contact support directly to verify. 

    Your CPU is pretty much the bare minimum for Hitfilm. The inbuilt GPU in your i3 doesn't meet minimum specs. Your Radeon 5400 doesn't meet minimum specs.

    I'm pretty sure your problem is just that you don't meet minimum specs. 

This discussion has been closed.