HitFilm Express Window problem

There is a problem I have with HitFilm Express in Windows 10. The window of the application is not in position and it is in center. https://drive.google.com/file/d/1coHxknGmHZvqfLt_58ryLhfFFlBh5fTV/view this explains it all. 

Comments

  • Triem23
    Triem23 Posts: 20,069 Ambassador

    This is a known issue that primarily effects older Intel GPUs that are below minimum spec for Hitfilm, and, often no longer supported by Intel.

    You can try updating your GPU drivers. See this thread for details as Intel changed how they deliver driver updates: 

    https://fxhome.com/forum/discussion/49168/updating-intel-gpu-drivers-windows-for-2019

    Otherwise  what are your system specs? CPU, GPU, OS  RAM and storage? Chances are the ultimate answer is going to be you don't meet minimum specs for Hitfilm, and FXHOME isn't going to divert resources to fixing bugs on hardware under-spec for Hitfilm. 

     

  • superknowsstuff
    superknowsstuff Posts: 2
    edited May 2019

    My specs are:

    Intel Pentium G3220

    8 gb ram

    Kingston SSD, 240 GB

    WD Blue 465 GB Hard Drive

    Windows 10 pro

    No Nvidia or Amd GPU. Only integrated graphics.

    I have tried updating my intel hd graphics but the start screen in windows 10 looks blurry after applying the update. When HitFilm starts up, the position remains where it should be but after a few seconds it goes off place. Don't know why. Thanks for answering though :)

  • Triem23
    Triem23 Posts: 20,069 Ambassador

    Yeah, unfortunately, as predicted your CPU and GPU are under minimum specifications for Hitfilm. The only advice I can give is upgrade your system, which is never fun to say.

    For reference (taken from this website) 

    System Specs

    HitFilm Express is multi-core and GPU accelerated. It has seen some vast improvements under the hood providing superior performance and speed like you’ve never seen before.

    • Apple: macOS 10.14 Mojave, 10.13 High Sierra or OS X 10.12 Sierra
    • Windows: Microsoft Windows 10 (64-bit), Microsoft Windows 8 (64-bit)
    • Internet connection: Required for online activation
    • Processor: 4th Generation Intel® Core™ Processors or AMD equivalent.
    • RAM: 4GB (8 GB Recommended)
    • Graphics card:
      • NVIDIA GeForce 600 (Kepler) series (2012)
      • AMD Radeon R5 240 (2013)
      • Intel HD Graphics 5000 (GT3) (2013)
      • Video memory 1 GB minimum
  • Stempfle
    Stempfle Posts: 1
    edited May 2019

    Hallo,

    I have mistakes in the Sound. What is that? 

    By Alexander

This discussion has been closed.