File not supported

Dor890Dor890 Website User Posts: 1

I just tried to use this program for the first time, and when I try to import a video file that's the problem I get:"File not supported", "The media file is not supported".

I have tried three video formats: wmv, avi and mp4.

Does anyone knows how to resolve this issue?


  • CleverTaglineCleverTagline Moderator Las Vegas, NVModerator, Website User, Ambassador, HitFilm Beta Tester Posts: 3,038 Ambassador

    What are your system specs?  OS, CPU, GPU, RAM, and hard drive

    What specific version of HitFilm are you running?

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