Cannot export my video once I activate

Near124 Website User Posts: 2

Hello, I am running on hitfilm express 2017 and I cannot export my video.   When I go and hit the export tab, the software freezes and does not respond but once I click back on the edit tab it starts working again.  This is also happening to the project tap.   It happens the second I activate it.  I have cleared the cache, proxies, restarted the software, my PC, and uninstalling and reinstalling the software.   Please help!


  • Near124
    Near124 Website User Posts: 2

    I downloaded the older version and the upload function works fine but it won't let me upload my project file because I'm on an older version. Is there a way I can get that to work? 

  • tddavis
    tddavis Moderator, Website User Posts: 4,565 Moderator

    @Near124  I cannot be sure but it sounds like the export screen isn't so locking up as waiting for something.  Triem23 has put together this series on Youtube that is really thorough and this segment covers Importing and Exporting in 2017's Export Queue :

    Hope this helps you figure out what's going on.

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