[SOLVED] Hitfilm 4 Express - Cannot create new project
Hi-
I'm a new user, I fully acknowledge that I simply may be messing up, but I cannot seem to create a new project in Hitfilm 4 Express. I open the client, and am greeted with the normal screen. I click on 'New' at the top left, and nothing happens. The entire window freezes up and does not respond to anything (I can still close it with the X button at the top right, though). The same thing happens if I use File > New. There is no error message, the whole thing simply stops responding, no matter how long I leave it be. This is quite frustrating, as I want to get to learning to use this as soon as possible (I'm a little pressed for time).
Hardware:
i5-7200U @2.5GHz, 8GB DDR4, 1TB HDD, GeForce 940MX @1.1GHz/2GB VRAM, Win 10 Home.
I'm not running any other applications (aside from Task Manager and Chrome) and I do not use antivirus. I have confirmed that my graphics drivers are up to date.
If it helps, Task Manager's reported disk usage after I hit the 'New' button sits at a cool 0%.
Edit: After looking into it a bit more, I realize that I'm dealing with the same 'Nvidia Optimus' issue detailed in the post by Ady pinned to the top of the support forum. Simply didn't know until I did a bit more research that my GPU fell under that category (should'a guessed, frankly). Regardless, thank you very much.
Comments
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I'm having this issue too. Is this going to get fixed, or am I going to have to find a new video editing program?
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@GOMiCHO the issue is known and logged and has to do with an Nvidia driver. Nvidia is working on fixing Nvidia's issue. The fix for an Nvidia problem depends on Nvidia fixing it, not FXHOME.
In the meantime, it is suggested Hitfilm users roll back to the last good Nvidia driver as noted in the above response.
Further information can be found here. http://hitfilm.com/forum/discussion/44621/using-hitfilm-express-pro-2017-on-machines-with-nvidia-optimus#latest