[ANSWERED] How do I upgrade from HitFilm 4 to HitFilm 2017

Exis10ceExis10ce Website User Posts: 2
edited July 2017 in HitFilm

I was having problems starting projects in 4k resolution. In the project tab I was limited to 1920 by 1080 or bellow. I looked around the forum here and read that I need HitFilm 2017 (version 5.x) to export 4k video.  I logged in to my account and looks like I currently have version 4.0.5723.10801 installed. I followed the link (https://hitfilm.com/express) to download HitFilm 2017, but whenever I click on GET FOR FREE it just redirects me to https://hitfilm.com/express in an infinite loop of suffering.

 

Am I doing something wrong or do I have to do something before being able to download the latest version?

 

I run Windows 7 on Intel i7 6700k 4.2Ghz with GeForce GTX 1080 configured in two way SLI, all on my 4k monitor. 

Comments

  • Exis10ceExis10ce Website User Posts: 2
    edited July 2017

    Ok, so I was able to find this link to upgrade to HitFilm 2017:

    https://hitfilm.com/software-update/hitfilm-express-2017

    *EDIT*

    Ok, so to piggy-back on the response from the moderator below. Here is how to go from version 4 to version 5.

    -You wanna uninstall HitFilm 4 before installing HitFilm 2017

    -Go to https://hitfilm.com/express

    -Click on LETS DO THIS

    -Click on GET HITFILM EXPRESS FREE on the bottom of the browser window.

    -Share on social media

    -Follow the install link

    -Claim serial number

    -[REDACTED]

    -Profit

    -Actually don't profit, you're not supposed to with the free version.

  • Triem23Triem23 Moderator Moderator, Website User, Ambassador, Imerge Beta Tester, HitFilm Beta Tester Posts: 18,275 Ambassador

    Hitfilm 2017 isn't an update to Hitfilm 4, it's an entirely new program the second download link you've listed won't help that much--you haven't properly created a Hitfilm 2017 license. 

  • YeremyahYeremyah Website User Posts: 1,000 Enthusiast

    Keep HitFilm 4 on your PC in case you get slow sluggish results with 2017.  Then wait till you upgrade your PC before using 2017.

    All the best.

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