Why is Hitfilm 4 Express doing this?

lol10
lol10 Website User Posts: 6

Every time I open up Hitfilm 4 Express it freezes, becomes unresponsive and then finally runs correctly. Also every time I import something it does the same this as when I open it. My computer has 16 GB of RAM and it used to run fine

Comments

  • Yeremyah
    Yeremyah Website User Posts: 1,000 Enthusiast

    Does Express 2017 work OK?

  • Triem23
    Triem23 Moderator Moderator, Website User, Ambassador, Imerge Beta Tester, HitFilm Beta Tester Posts: 19,418 Ambassador
    edited May 2017

    If it "used to" run fine, what other changes might you have made? Have you installed new hardware, software or the Windows Creative User Update? 

    "16 GB RAM" tells nothing. What's your CPU, GPU, OS, RAM and storage? 

    What is the format (codec and container) of your video clips and how long are they? 

    Are you still on Hitfilm 4 or Hitfilm 2017? Hitfilm 2017 has some new code for dealing with VFR footage which is causing slowdown on file import. The devs are working on optimizing this. 

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