Transcoded files won't import

Ysja

I recently learned how to transcode video files since I was having trouble with hitfilm not being able to play them properly.

I used handbrake, and tried two slightly different setting that I got from youtube, and from the hitfilm support. Everything worked fine at first, but now it doesn't.

I use the excact same settings as before, footage from the same camera. When I try importing into hitfilm, nothing shows up. I can't drag the files in either.

Playing the file outside of hitfilm works fine, too. I just can't import it all of a sudden.

[Deleted User]

Hi,

Please download Mediainfo and open the file which is not playing nice in it and press export as .txt. Copy the contents of this .txt and paste that here. This will allow us to troubleshoot.