Error Help :p

I downloaded this transition but i cant seem to play it... I downloaded like 2 other backgrounds and they work fine but this one always gives me an error and tells me to download quick time... i downloaded quick time but i am still having problems even in its original folder i cant watch it. Any help on why this might be happening?

I'm trying to download the 3 Flat Splash ones


  • TitanAYH
    TitanAYH Website User Posts: 1

    Hello i have had a problem with hitfilm 4 express, recently i havent been able to add effects to y edits as there is no tab for it, also i have deleted and re installed it but no work. Coud anyone help?


  • Triem23
    Triem23 Moderator Moderator, Website User, Ambassador, Imerge Beta Tester, HitFilm Beta Tester Posts: 18,951 Ambassador

    Nicholas if the file won't play back on anything but others work fine maybe your download was corrupted. Try re-downloading? If that doesn't work try contacting footagecrate. If other files work, the one you're having issues with might just be a bad file to atart with. 

    @TitanAYH look at this video. You probably just need to go to the workspace menu and turn the Effects tab on 

  • tddavis
    tddavis Moderator, Website User Posts: 4,516 Moderator

    @NicholasWisniewski  I download the three files and imported them into Pro 4 and all worked, so it is likely Triem23 is correct about a bad download on one. If it still gives you fits I could render it outs as a PNG sequence to preserve the alpha and be lossless and put it on my Google Drive and send you a link.  Let me know if redownloading doesn't work and you want this or need this and which one is causing problem 1-2 or 3

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