[Solved] Activated my account and hitfilm stays in demo mode

Free_Free_ Website User Posts: 2
edited February 2017 in HitFilm

I just got Hitfilm today, and I had some trouble activating. I reinstalled it 3 times and got it working, and I activated with the serial code and everything.  Just now I finished with a small project, and when I go to export it, it says it's still in demo mode! I'm lost here and I would appreciate any answers! 

Comments

  • Free_Free_ Website User Posts: 2

    Actually, I apologize. I rebooted it and I guess that was all it took. Hopefully this will help anybody else who has this problem. Titteloo!

  • cmdrdariuscmdrdarius Website User Posts: 1

    I activated Hitfilm4 on the computer I am currently using, when I go to export it says that I am in demo mode.  When I try to login it gives me a choice to Activate and unlock..(which I have already done)  after typing in my Login details it confirms I am logged in, but I am still in Demo Mode and now its just asks me to deactivate the computer I am using... but thats not what I want to do.... Please Help?

    This seems harder then it need to be.

  • PalaconoPalacono Website User, HitFilm Beta Tester Posts: 3,442 Enthusiast

    Tried rebooting?

  • rorycooperrorycooper Website User Posts: 69

     please folks...always safety reboot !!!   with steel toe cap boots, nothing hurts more than dinging that pinky toe. or trying to extract a overheated processor from your melting socks 

  • DanielGWoodDanielGWood Moderator Website User, HitFilm Beta Tester Posts: 1,021 Just Starting Out

    You shouldn't need to reboot your computer after activating, sounds like something is going wrong there. You do need to restart the software itself, but the activation wizard will tell you to do that as the final step.

    @cmdrdarius

    In your case, it's possible the activation state got out of sync, so the online server thinks you are activated (and on the same computer as you're using) but the license wasn't written properly. Please try this:

    1. In HitFilm, open the Options from the File menu, then select the Activation tab. Deactivate the software, then close HitFilm.
    2. Login to your online account here: http://hitfilm.com/account
    3. Deactivate any activations of the software listed there.
    4. Restart your computer.
    5. Launch HitFilm and re-activate using your account login info.

  • SweetdenniSweetdenni Website User Posts: 4

    I've everything you've listed and I'm still in demo mode. I've even uninstalled the program and started a 2nd account. I'm still stuck in demo mode with an activated account.

  • SweetdenniSweetdenni Website User Posts: 4

    Okay. It just starting working now.

  • UmamaheswarUmamaheswar Website User Posts: 2

     how do i resart hit film express

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