Unnable to import MOV FILES

Every time I try to import videos, the software keeps telling me that the file is not supported. After I ordered the premium format pack, I am still unable to import videos to Hitfilm. I am a newbie in this, so if there is any procedure or any other program I need to download or update, please let me know. Thanks. 

Comments

  • Triem23
    Triem23 Posts: 20,080 Ambassador

    For MOV files you need to have Quicktime installed. Download and install Quicktime and REBOOT. 

    Then try opening your files again. 

    Note that you might want to poke around in your web browser and disable any Quicktime plug-in functions in your browser. 

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