Hitfilm 3 Constantly Crashing

AarondeLaraAarondeLara Website User Posts: 1

Whenever I simply use the program, it crashes.  It becomes especially difficult to work with when I try to export a video.  I have tried to update my graphics drivers, but it seems to have the most recent update.

Specs are as follows:

Operating System: Windows 10 Home

Processor: Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz 2.50GHz

Ram: 6.00 GB (5.78 GB usable)

System Type: x64-based processor

Comments

  • SimonKJonesSimonKJones Moderator Website User, HitFilm Beta Tester Posts: 4,450 Enthusiast

    What graphics card do you have?

    When HitFilm crashes, do you receive any kind of error message?

    Can you be more specific than "whenever I simply use the program"? Does it happen when you click buttons, or use specific effects, or add videos to the timeline etc? Or does it seem entirely random?

  • AdyAdy Staff Administrator, HitFilm Beta Tester Posts: 1,436 Staff

    AarondeLara - As Simon has stated, we will need some more information from you in order to diagnose your issue successfully.

    But, from the information you have provided, the Intel Core i5-2450M has an Intel HD 3000 GPU, which for HitFilm use would not be sufficient. This would not be a problem if your laptop has dual GPU's, but if all you have is what is listed above then sadly you are below the minimum specification for the software. 

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